Senior UI/UX Designer
Global K-12 EdTech platform · student, parent and teacher products on web and mobile
Promoted to Senior in 10–11 months · Most Valued Employee, product team
- Lifted conversion from 10.3% to 14% (+35% relative) by redesigning demo and onboarding: mapped student and parent journeys, found friction in Hotjar and funnel data, and A/B tested with growth.
- Redefined the product’s visual language across student, parent and teacher platforms, replacing a fragmented, dated UI with one cohesive interface.
- Built and owned the cross-platform design system in Figma, spanning dashboards, onboarding, gamification and growth, to cut engineering handoff friction.
- Initiated and led the Badges Ecosystem (web and mobile): unified five disconnected behaviours into one BrightStar meta-goal and swapped the 60-day expiry behind Season 1’s week-9 drop-off for an evergreen model.
- Extended badges beyond the leaderboard to three surfaces (sidebar, full page, global feed), with a projected 3.4× engagement uplift modelled on the live Rewards mechanic.
- Improved teacher punctuality by 57% as sole designer of Star Teacher, an incentive programme built on teacher quality thresholds.
